You are more than welcome to share with us your ideas, suggestions or thoughts 




We want to hear from you !



  • Purchased items must be returned within 14 days of receipt.

  • Purchased items must not be damaged or altered in any way.

  • Purchased items must have all tags attached and be returned in original packaging.

  • Packages that arrive COD may be denied, or the COD amount may be deducted from your return.

  • Final Sale items may not be returned.

  • Read more details in Terms of Use 


Do you provide International delivery?


Yes, we will deliver worldwide.


How do I return an item?


Please follow the instructions at our returns policy. 


What is your returns policy?


  • Purchased items must be returned within 14 days of receipt. To exercise the right to cancel, you must provide formal written notice of cancellation by email to:

  • Purchased items must not be damaged or altered in any way.

  • Purchased items must have all tags attached and be returned in original packaging.

  • Please Note: Shipping and handling charges are not refundable. Packages that arrive COD may be denied, or the COD amount may be deducted from your return.

  • Final Sale items may not be returned.

How do I track my order?


Any shippment will be provided with a tracking number.


What are your delivery options?


All items are shipped via standard registered delivery.





Aelia Selection LTD

Worlwide Aelia by Fotini Kostouli distributor


71-75 Shelton Street

London, WC2H9JQ





Aelia Selection cares deeply about the privacy of its Visitors, and is fully committed to protect their personal information and use it properly in compliance with data privacy laws.

The purpose of this Privacy Policy is to provide you with a clear explanation of when, why and how we may collect and use your Personal Information, and the rights and choices available to our Visitors regarding such information


Read this policy and make sure you fully understand our practices in relation to your Personal Information, before you access or use this website.  If you read and fully understand this Privacy Policy, and remain opposed to our practices, you must immediately leave this website. 


If you have any questions or concerns regarding this policy, please contact us at



What information do we collect?


We receive, collect and store any information you voluntarily enter on our website or provide us in any other way. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, communications); payment details (including credit card information), comments, feedback, product reviews or recommendations.


When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated in this policy only.


We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate this website;

  2. To be able to contact our Visitors and Customers with general notices and promotional messages;

  3. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve your experience as Customer; 

  4. To comply with any applicable laws and regulations.


How do we store, use, share and disclose our website Visitors' personal information?


Our company is hosted on the platform. provides us with the online platform that allows us to sell our products to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information.


Online payments will be processed directly by Stripe Payment Gateway or PayPal using Secure Socket Layer (SSL) technology. Credit card numbers are protected with a high level of encryption when transmitted over the Internet. Aelia Selection does not store your credit card details. 


We will not sell your details to third party marketing companies.


Use of cookies and other tracking technologies


Aelia Selection together with its marketing, analytics and technology partners, uses certain monitoring and tracking technologies (such as cookies, beacons, pixels, tags and scripts). These technologies are used in order to maintain, provide and improve our website on an ongoing basis, and in order to provide our Visitors with a better experience. For example, thanks to these technologies, we are able to maintain and keep track of our Visitor’s preferences and authenticated sessions, to better secure our website, to identify technical issues, user trends and effectiveness of campaigns, and to monitor and improve our overall performance.


Please note that Third Party website placing cookies or utilizing other tracking technologies through our site may have their own policies regarding how they collect and store information. Such practices are not covered by our Privacy Policy and we do not have any control over them. 


Cookies: In order for some of these technologies to work properly, a small data file (“cookie”) must be downloaded and stored on your device. By default, we use several persistent cookies for purposes of session and user authentication, security, keeping the Visitor’s preferences (e.g., regarding default language and settings), connection stability (e.g., for uploading media, using e-Commerce features, etc.), monitoring performance of our website and marketing campaigns, and generally providing and improving our site.

If you want to delete or block any cookies, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies. Information on deleting or controlling cookies is also available at 

Please note that deleting our cookies or disabling future cookies or tracking technologies may prevent you from accessing certain areas or features of our website, or may otherwise adversely affect your user experience.


How do we communicate with our site Visitors?


We may use your Personal Information to send you promotional content and messages by e-mail, text messages, direct text messages, marketing calls and similar forms of communication. We take steps to limit the promotional content we send you to a reasonable and proportionate level, and to send you information which we believe may be of interest or relevance to you.


We may contact you to notify you regarding your transaction, to troubleshoot problems with your purchase, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.


How can our website Visitors withdraw their consent?


If you don’t want us to process your data anymore, please contact us via email at:


Privacy policy updates


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 


Questions and your contact information

If you would like to access, correct, amend or delete any personal information we have about you, you are invited to contact us at: admin@aeliaselection.


The use of our website is not permitted to children under 18 years of age.  No one under age 18 should provide any Personal Information to us.  We do not knowingly collect Personal Information from children under 18. Parents and guardians should supervise their children's activities at all times

 Social media features and framed pages


Our Website includes certain Social Media features and widgets, single sign on features, such as the “Facebook Connect” or “Google Sign-in”, the “Facebook Like” button, the “Share this” button or other interactive mini-programs (“Social Media Features”). These Social Media Features may collect information such as your IP address or which page you are visiting on our Website, and may set a cookie to enable them to function properly. Social Media Features are either hosted by a third party or hosted directly on our Website. Your interactions with these third parties’ Social Media Features are governed by their policies and not ours.



Data Retention


We may retain your Personal Information for as long as your User Account is active, as indicated in this Privacy Policy or as otherwise needed to provide you with our services.

We may continue to retain such Personal Information even after you deactivate your User Account as reasonably necessary to comply with our legal obligations, to resolve disputes, prevent fraud and abuse, enforce our agreements and/or protect our legitimate interests.

We maintain a data retention policy which we apply to information in our care. Where your Personal Information is no longer required we will ensure it is securely deleted.